Create Ticket

PriorityAll

StatusAll

ID	Requester	Title	Description	Date	Status	Priority	Resolution Date	Assigned Agent
1	J Joey	Printer is jammed	Every time I try and print, I get error messages saying that...	20/05/2024	Open	Medium		A Admin
2	R Rachel	Cannot access email	I am unable to access my email account. It keeps asking for ...	18/05/2024	In Progress	High		M Monica
3	C Chandler	Computer running slow	My computer has been running extremely slow for the past wee...	15/05/2024	Open	Low		R Ross
4	M Monica	Software installation required	I need the latest version of Photoshop installed on my works...	17/05/2024	Resolved	Medium	19/05/2024	C Chandler
5	P Phoebe	Unable to connect to VPN	I can't connect to the VPN when working from home.	19/05/2024	Open	High		J Joey
6	R Ross	Forgotten password	I forgot the password to my computer. Need a reset.	20/05/2024	Resolved	Low	20/05/2024	P Phoebe
7	G Gunther	Coffee machine not working	The coffee machine in the break room is not working. Display...	18/05/2024	Open	Medium		R Rachel
8	J Janice	Phone line issues	There's a lot of static on the office phone line. Hard to he...	16/05/2024	In Progress	High		C Chandler
9	M Mike	Projector bulb needs replacement	The bulb in the conference room projector needs to be replac...	15/05/2024	Resolved	Low	16/05/2024	M Monica
10	E Emily	Access to shared drive	I need access to the shared drive for the marketing team.	19/05/2024	Open	Medium		R Ross